Chris Voss

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Earned a Bachelor of Science from Iowa State University and a Master of Public Administration from the Harvard Kennedy School.

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From www.amazon.com

Anyone who wants their abilities in communication or negotiation to be at their highest level has to read Robert Cialdini's book Influence. Your knowledge base is simply incomplete without it.

Book 1984

Influence: The Psychology of Persuasion

by Robert B. Cialdini

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Chris Voss

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