Watch the new season of Amazon Original series The Wheel of Time now on Prime Video. New episode weekly.
$27.29 with 32 percent savings
List Price: $39.99
$4.99 delivery March 25 - 26. Details
In Stock
$$27.29 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$27.29
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Ships from
Blackstone_Publishing
Blackstone_Publishing
Ships from
Blackstone_Publishing
Returns
30-day refund/replacement
30-day refund/replacement
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
Read full return policy
Payment
Secure transaction
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Kindle app logo image

Download the free Kindle app and start reading Kindle books instantly on your smartphone, tablet, or computer - no Kindle device required.

Read instantly on your browser with Kindle for Web.

Using your mobile phone camera - scan the code below and download the Kindle app.

QR code to download the Kindle App

Follow the authors

Carlye Adler
Follow
Marc R. Benioff
Follow
Something went wrong. Please try your request again later.

Behind the Cloud: The Untold Story of How Salesforce.com Went from Idea to Billion-Dollar Company-and Revolutionized an Industry Audio CD – Unabridged, March 1, 2021

by Carlye Adler (Author), Marc Benioff (Author)
4.4 4.4 out of 5 stars 972 ratings
See all formats and editions
{"desktop_buybox_group_1":[{"displayPrice":"$27.29","priceAmount":27.29,"currencySymbol":"$","integerValue":"27","decimalSeparator":".","fractionalValue":"29","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"vjSjHgjDPNvdCPjSdERDjVc%2F0asN4Tg%2FM2HCkXGl29DIamX3rUAPhNBGuHIVeXcB1hs%2BFp6TyhM6eAMwiTj1iMQmp8szX06PIaN0c9EDlMnZEFgZEcZPNOoL2LB%2F4%2BCD49PQZYplbgwt2D5K5Rjzh48C8sipF7Ky4Emr2dbf9o4vaMUigJfxwQ%3D%3D","locale":"en-US","buyingOptionType":"NEW","aapiBuyingOptionIndex":0}]}

Purchase options and add-ons

MP3 CD Format

In less than a decade, salesforce.com has grown from a simple idea to a company with a billion dollars in revenue and the market leader of a new $52 billion industry that it created. How did salesforce.com grow from a start up in a rented apartment into the worlds fastest growing software company? Marc Benioff, the visionary founder, chairman and CEO of salesforce.com, and his team have created and employed new business, technology, and philanthropic models tailored to this time of extraordinary change. Through compelling, candid, and unlikely first person stories, Benioff shows how salesforce.com pioneered a simple idea (delivering business applications as a service over the Internet) to change the way all businesses use software applications, and ultimately, change the way the software industry works. With Benioffs unconventional advice and unusual call-out lessons from the Salesforce.com Playbook, any business can go against the grain, rapidly change the game, and learn how to achieve success on demand. This book will help you: Align your organization through Benioffs proprietary management tool, V2MOM, which until now, only a limited number of people had access. Those who do useV2MOMincluding all salesforce.com employees and prominent business leaders who are Benioffs friendshave found significant benefits.  Evolve a product or service from adoption to addiction by using Benioffs Feedback Loop, which allows you to give customers what they ask for (not what you think theyll ask for). Legendary company founders Michael Dell and Howard Schultz both turned to Benioff when they reclaimed the CEO reigns of their companies to learn how to use this process, as well as salesforce.coms Ideas technology, because they work. Build Street Teams (an idea Benioff borrowed from hip-hop personality MC Hammer) and develop customer testimony (learned from the Reverend Billy Graham) to turn customers into evangelists for your brand. Scale your company by using Benioffs process of intelligent reaction, not grand design, which allows you to best respond to the changing marketplace and reap the rewards of constant innovation. Establish an international presence quickly by thinking globally from the very beginning, and raise significant start-up money through unconventional means. Integrate philanthropy into your business model with the unique model Benioff invented for salesforce.com and that has since been copied by myriad companies, including Google for its new foundation.
Previous slide of product details
  1. Print length
    1 pages
  2. Language
    English
  3. Publisher
    Gildan Audio and Blackstone Publishing
  4. Publication date
    March 1, 2021
  5. Dimensions
    5.3 x 7.5 inches
  6. ISBN-13
    979-8200555710
  7. See all details
Next slide of product details
The%20Amazon%20Book%20Review
The Amazon Book Review
Book recommendations, author interviews, editors' picks, and more. Read it now.

Product details

  • ASIN ‏ : ‎ B08XGSTNCP
  • Publisher ‏ : ‎ Gildan Audio and Blackstone Publishing; Unabridged edition (March 1, 2021)
  • Language ‏ : ‎ English
  • Audio CD ‏ : ‎ 1 pages
  • ISBN-13 ‏ : ‎ 979-8200555710
  • Item Weight ‏ : ‎ 2.5 ounces
  • Dimensions ‏ : ‎ 5.3 x 7.5 inches
  • Customer Reviews:
    4.4 4.4 out of 5 stars 972 ratings

About the authors

Follow authors to get new release updates, plus improved recommendations.
Previous page
  1. Carlye Adler

    Carlye Adler

    Brief content visible, double tap to read full content.
    Full content visible, double tap to read brief content.

    Carlye Adler is an award winning journalist and coauthor of many books, including four New York Times bestsellers. Her writing has been published in BusinessWeek, FastCompany, Fortune, Forbes, Newsweek, TIME and Wired. She lives in Connecticut with her husband, two daughters, and skateboarding bulldog.

    For more information, please visit www.carlyeadler.com or www.caspermediagroup.com

    See more on the author's page
  2. Marc R. Benioff

    Marc R. Benioff

    Brief content visible, double tap to read full content.
    Full content visible, double tap to read brief content.

    Marc Benioff is chairman and CEO of salesforce.com. He founded the company in 1999 with a vision to create an on-demand information management service that would replace traditional enterprise software technology. Benioff is regarded as the leader of what he has termed "The End of Software," the now-proven belief that multi-tenant, cloud computing applications democratize information by delivering immediate benefits at reduced risks and costs. He reveals the story of salesforce.com--and offers unconventional tools for any business to achieve lasting success--in the national best-selling book, Behind the Cloud.

    Under Benioff's direction, salesforce.com has grown from a groundbreaking idea into a publicly traded company that is the leader in enterprise cloud computing. For its revolutionary approach, salesforce.com has received a Wall Street Journal Technology Innovation Award, been lauded as one of BusinessWeek's Top 100 Most Innovative Companies, named No. 7 on The Wired 40, and selected for the past two years as a Top Ten Disrupter by Forbes. The product has won the Software & Information Industry Association Codie Award for Best CRM for the past six years, and the Codie Award for Best On-Demand Platform in 2007, as well as multiple "Editor's Choice" designations from PC Magazine.

    Benioff has been widely recognized for pioneering innovation with honors such as the 2007 Ernst & Young Entrepreneur of the Year, the SDForum Visionary Award, and Alumni Entrepreneur of the Year by the University of Southern California (USC) Marshall School of Business. The San Francisco Business Times named him as its 2009 Executive of the Year. Additionally, Benioff has been ranked named No. 7 on the Top 100 Most Influential People in IT survey by eWEEK, one of the Top 10 Greatest IT Chief Executives by VNU, and among the top 10 most visionary CEOs in the technology industry by InternetNews.com. He was appointed by President George W. Bush as the co-chairman of the President's Information Technology Advisory Committee and served from 2003-2005, overseeing the publishing of critical reports on health care information technology, cybersecurity, and computational sciences.

    Throughout his career, Benioff has also been committed to using information technology to produce positive social change. In 2000, he launched the Salesforce.com Foundation--now a multimillion-dollar global organization--establishing the "1-1-1 model," whereby the company contributes one percent of profits, one percent of equity, and one percent of employee hours back to the communities it serves. Benioff authored The Business of Changing the World, in which 20 great leaders reveal how businesses can go beyond writing a check and leverage the full scope of their resources to make a difference. Compassionate Capitalism, also authored by Benioff, is the first-ever best-practices guide for corporate philanthropy that illustrates the success of the integrated model. Acknowledging his commitment to building partnerships between business and society to improve the state of the world, the members of the World Economic Forum named Benioff as one of its Young Global Leaders. In 2007 the Committee Encouraging Corporate Philanthropy presented Benioff with the coveted Excellence in Corporate Philanthropy Award and a year later welcomed Benioff to its distinguished board of directors. In 2008, for his thought and action leadership in corporate responsibility, CRO Magazine named Benioff CEO of the Year.

    Prior to launching salesforce.com, Benioff, a 30-year veteran of the software industry, spent 13 years at Oracle Corporation from 1986-1999. In 1984, he worked as an assembly language programmer in Apple Computer's Macintosh Division. He founded entertainment software company Liberty Software in 1979 when he was 15 years old. Benioff received a Bachelor of Science in Business Administration from the University of Southern California in 1986.

    See more on the author's page
Next page

Customer reviews

4.4 out of 5 stars
972 global ratings

Review this product

Share your thoughts with other customers
Write a customer review

Customers say

Customers find the book easy to read and interesting. They find it useful for anyone thinking about business or entering an advancing market. The insights are valuable and inspiring. Readers appreciate the straightforward, practical chapter structure that allows them to pick it up and put it down as needed.

AI-generated from the text of customer reviews

Select to learn more

ReadabilityValue for moneyInsightEase of usePhilanthropyChapter structure
62 customers mention "Readability"62 positive0 negative

Customers find the book easy to read and engaging. They find it a valuable resource for entrepreneurs, well-written with clear language. The text is organized and shows inside information about Salesforce.com. Readers appreciate the thought-through content and how the author skillfully conveys his story.

"...Great book. Very well worded (no siliconite verbiage), co-authored with an excellent writer, Carlye Adler." Read more

"...While there is a lot of content in this book, that is noteworthy at a high level, I would caution new entrepreneurs to seek a more modernized,..." Read more

"...the most interesting part of the book and makes it a must read for any budding entrepreneur...." Read more

"...to get more information on Cloud computing, my mistake... the writing is just ok, the story of the company is interesting, especially their climb to..." Read more

53 customers mention "Value for money"53 positive0 negative

Customers find the book useful for anyone interested in business. They say it's an excellent reference for entrepreneurs entering advancing markets and a road map to doing things right. The book offers valuable insights on both the birth of an industry and the real world's practical guide. Readers appreciate the insightful wisdom distilled into a few words, candid discussions regarding business challenges, and industry observations.

"...This section is a must read for entrepreneurs of for-profit companies, of course, but also for any executive director of any foundation who does not..." Read more

"...Like many success stories, it lists a playbook of strategies, policies, and decisions that the author believes to be the driving forces being their..." Read more

"Really profound, lots of wisdom distilled into a few words...." Read more

"...But Benioff's is the real world's practical guide. A playbook by playbook example. This is where the rubber hits the road!..." Read more

48 customers mention "Insight"48 positive0 negative

Customers find the book insightful and useful. They appreciate the classic mix of inspiration and motivation, as well as plenty of examples. The author mixes each story with clear advice about creating, building, and growing a company. They find the story behind Salesforce and its growth into the company illuminating.

"This book provided a very positive, insightful story behind Salesforce and its growth into the company that it is today (well, if today were 2009)...." Read more

"...This is the most interesting part of the book and makes it a must read for any budding entrepreneur...." Read more

"Really profound, lots of wisdom distilled into a few words...." Read more

"...computing, my mistake... the writing is just ok, the story of the company is interesting, especially their climb to stardom...." Read more

8 customers mention "Ease of use"8 positive0 negative

Customers find the book easy to use. They say it's a straightforward account of how Benioff founded and part practical how-to instruction manual.

"...the style of the book are also particularly pleasing and make for an easy and exciting read...." Read more

"...It is a very easy and enjoyable book to read...." Read more

"An easy and interesting read. The book is written for new entrepreneurs but anyone who works for a company can appreciate the advice...." Read more

"Practical, straightforward play-by-play account of how Benioff founded and led Salesforce.com into the phenomenon it is today: What he and his team..." Read more

6 customers mention "Philanthropy"6 positive0 negative

Customers find the philanthropy chapter in the book engaging. They appreciate the Corporate Philanthropy Playbook and how it measures success through revenue and philanthropying. The generous nature of the company is described as adding value for others and enabling growth, profit, and spiritual direction.

"...There is one section of the book I especially like: The Corporate Philanthropy Playbook...." Read more

"...to build something when you know it will leave a legacy and add value for others due to the generous nature of the endeavor...." Read more

"...I was particularly struck by the Philanthropy chapter - my cofounder and I liked the 1-1-1 model..." Read more

"...their plans for building a global enterprise that measures its success in revenue and philanthropy ." Read more

4 customers mention "Chapter structure"4 positive0 negative

Customers appreciate the book's chapter structure. They find the chapters short and practical, with great insights into Salesforce's history. The book is broken down into many "plays" so readers can focus on the ones they want to.

"...I liked the short chapter structure - it allows you to pick it up and put it down when you need to - taking lessons when you have the time...." Read more

"I like how everything is structured in plays...." Read more

"...Short and practical chapters, great insight into the history of Salesforce. My whole summary (in Czech) at [...]" Read more

"Easy to read but very insightful and useful. Broken down into many 'plays' so that you can focus on the ones you want to. Inspiring and funny...." Read more

Eating while packing the book
1 out of 5 stars
Eating while packing the book
Food and grease all over front cover of the book disgusting! Look at the thumb print in grease.
Hide
Thank you for your feedback
Sorry, there was an error
Sorry we couldn't load the review

Top reviews from the United States

  • Marylene Delbourg-Delphis
    5.0 out of 5 stars Inspirational and useful for entrepreneurs
    Reviewed in the United States on October 17, 2009
    Verified Purchase
    salesforce (with a lowercase as was the mania at the turn of the century) is, of course, a major industry success, but also the symbol of a timely, intelligent strategy adjustment at a time of crisis and craziness, the [...] bust. Great ideas and products that are useful to people always manage to weather bad storms. Sure, Marc Benioff, the CEO founder of the company must have freaked out at the 2001 meltdown, but he lost neither his cool nor his faith on his "End of software" motto (a striking way to impose the then novel software as a service -- SaaS -- model). His obstinacy paid off: The company went public in June 2004.

    Not all entrepreneurs have Marc's chutzpah, but his 111 recommendations to entrepreneurs will all be extremely precious to anyone. Sure, you may not dispatch a commando unit on bicycle to circle the Los Angeles Convention Center at a Microsoft launch event and instead settle for less spectacular tactics, but the message is clear: if you are an underdog, you can't be too subtle either, and you have to find a way to force the big guys into adopting your message. Regardless of who they are. Frankly, when Tom Siebel from Siebel Systems started to talk about software-as-a-service after he acquired Upshot, most of us smiled at the recollection that only two years before, Siebel had been repeating that SaaS was the type of stuff for [...] kids. "Don't fear competition: welcome it and leverage it," Marc concludes - provided, though, that you keep it under tight control.

    And you do so by maintaining an all-out high energy level. High energy (sometimes high voltage) is the tone of the book. It has a lot to do with Marc's personal style. But guess what? Low-energy doesn't work. So find what your own high-energy level can be, and make sure that your employees and your customers turn into fervent evangelists of the company anywhere in the world. Meanwhile, enjoy dozens of great anecdotes.

    There is one section of the book I especially like: The Corporate Philanthropy Playbook. This section is a must read for entrepreneurs of for-profit companies, of course, but also for any executive director of any foundation who does not want a foundation to stagnate or simply "survive": "Innovative nonprofits have historically achieved true sustainability by embracing a revenue-generating business model."

    Great book. Very well worded (no siliconite verbiage), co-authored with an excellent writer, Carlye Adler.
    3 people found this helpful
    Helpful
     Report
  • Brian Bowden
    4.0 out of 5 stars A positive take on entrepreneurship with some caveats
    Reviewed in the United States on May 1, 2021
    Verified Purchase
    This book provided a very positive, insightful story behind Salesforce and its growth into the company that it is today (well, if today were 2009). Like many success stories, it lists a playbook of strategies, policies, and decisions that the author believes to be the driving forces being their success.

    The problem with such playbooks is that they are often heavily influenced by survivorship bias. An entrepreneur succeeds at something, believes they know why they succeeded, and then use that insight to pass on advice to others. Unfortunately, much of what works for one company during a specific time period often does not work for most others. While there is a lot of content in this book, that is noteworthy at a high level, I would caution new entrepreneurs to seek a more modernized, realistic guide more fitting for 2021. One such book is “Lean Startup,” which is also written by the founder of a software company, but it is also much more open about dealing with major struggles.

    As an entrepreneur myself in the startup space for the past 10 years, I can vouch for the fact that grit in the face of uncertainty and coping with financial struggle is by far the most difficult challenge that normal entrepreneurs face. This book will not help you in this area of your development. Salesforce was very fortunate with its early profitability, but most startups will need to spend a great deal of energy staying afloat, learning to survive before they can thrive.
    6 people found this helpful
    Helpful
     Report
  • Nona
    5.0 out of 5 stars For entrepreneurs and information industry professionals
    Reviewed in the United States on March 19, 2013
    Verified Purchase
    SaaS. Software as a Service. This comes as an disruptive technology when the enterprises were spending megabucks on software to roll out to maximize their efficiency. The initial software licenses and the hardware, in order to host the solution, was compounded by the efforts spent in adapting the software to the specific needs of the buyer. At a time like this, Marc Benioff was bold enough to pursue his vision of "No Software". Technically incorrect, the idea was to host the application and provide access to enterprises to use the hosted application to remove the hardware costs from the equation. If this was not enough, they were going to charge the customer a monthly subscription fees similar to a pay-as-you-go mode.

    We all know how the vision turned out. I am talking about the company founded by Marc Benioff. salesforce.com. But do we know what were driving factors and deciding events behind the success story of salesforce.com. This is what the author and founder of salesforce.com, Marc Benioff, tells in this book. With a dream to change the world and limited resources, salesforce.com innovated to become a market pioneer and also leader. Humble beginning with respect to resources(both manpower and capital), they set out for a David-versus-Goliath battle against Siebel. Instead of building ground up, they capitulated on the successful and time-proven technologies available. When it comes to attract attention to their product, they came out with out-of-box ideas. All these are interesting and also inspiring to read.

    Starting from basics and turning successful was just one of the hurdles. But when salesforce.com became successful, the company as a whole has to adapt without changing their core values. Sometimes after defeating Goliath, David turns into Goliath. Instead of transforming into the undesirable giant, salesforce.com assimilates some of the good characteristics of Goliath as part of the adaptation process. When salesforce.com files for IPO, there are other challenges they face. They create a new market which did not exist before. Being the first means there are no written set of rules. This is the most interesting part of the book and makes it a must read for any budding entrepreneur. Disruptive technologies also has lot of challenges in addition to creating and capturing the market.

    This books is recommended for two types of people. The first type are entrepreneurs(even if you are already one or you hope to be one in the future) and the second type are people associated with information industry. For the first type, there are a lot of lessons to be learnt from Marc Benioff's experience while for the second type, it is a history lesson.
    8 people found this helpful
    Helpful
     Report
  • Matt Mullenweg
    5.0 out of 5 stars I wish I had read his earlier
    Reviewed in the United States on November 8, 2024
    Verified Purchase
    Really profound, lots of wisdom distilled into a few words. Though the environment has changed drastically, the core lessons are still just as relevant today.
    One person found this helpful
    Helpful
     Report

Top reviews from other countries

Translate all reviews to English
  • De kaft van het boek was vies en ik krijg het niet schoon
    1.0 out of 5 stars Beschadigde kaft
    Reviewed in the Netherlands on July 29, 2023
    Verified Purchase
     
    Customer image
    De kaft van het boek was vies en ik krijg het niet schoon
    1.0 out of 5 stars
    Beschadigde kaft

    Reviewed in the Netherlands on July 29, 2023

    Images in this review
    Customer image
    Report
  • Bruno
    5.0 out of 5 stars Nice design and awesome content
    Reviewed in Germany on November 7, 2022
    Verified Purchase
    Great book - I was looking for a book about Marketing and Saas, and this book provided me with great insihgt. In these pages, Marc Benioff, one of the founders of Salesforce, tells his experience as an entrepreneur, who used to have a corporate life, and then decides to start a Saas company looking for something more rewarding. In his journey as an entrepreneur, he implemented a number of several innovative marketing strategies that every person interested in building a company should know. Totally recommended!
    Customer image
    Bruno
    5.0 out of 5 stars
    Nice design and awesome content

    Reviewed in Germany on November 7, 2022
    Great book - I was looking for a book about Marketing and Saas, and this book provided me with great insihgt. In these pages, Marc Benioff, one of the founders of Salesforce, tells his experience as an entrepreneur, who used to have a corporate life, and then decides to start a Saas company looking for something more rewarding. In his journey as an entrepreneur, he implemented a number of several innovative marketing strategies that every person interested in building a company should know. Totally recommended!
    Images in this review
    Customer image
    Report
  • Leonardo Oliveira
    5.0 out of 5 stars ótima leitura profissional
    Reviewed in Brazil on May 5, 2020
    Verified Purchase
    recomendável para quem quiser entender e aprender sobre o mundo SaaS
    Report
  • praveen
    5.0 out of 5 stars Must read for every entrepreneur
    Reviewed in India on October 28, 2018
    Verified Purchase
    Though someone of the points author talks about don't apply to current generation but overall it's a must read for every entrepreneur
    Report
  • Julia Sandler
    2.0 out of 5 stars A billionaire who has lost touch with reality
    Reviewed in Australia on May 9, 2024
    Verified Purchase
    This book is targeted at entrepreneurs who have raised multiple millions - a small group.

    Benioff chastises startups who try to copy larger companies’ launch events with low budgets. Of course, Salesforce’s launch event only cost $600k!
    Report