The first is that the heart of Christian ministry is the facilitation of emotional encounter with the God revealed in Jesus. The second is that the "Augustinean approach assumes that effective ministry always has to deal with the fact of human resistance to judgment and law. The third is that certain approaches don't work very well, that don't have the right kind of assumptions. And the fourth is that technologies of the heart, music, and art, and so on are really important in ministry. "