“When I did the research for my book, I saw that around the world, people have always been unprepared, and thought that their institutions would hold. For example, Germany was one of the most sophisticated nations in the world in the late 20s and early 30s; it had one of the highest rates of literacy, it was known for science, technology, graphic design – it was so advanced, and people didn’t think in Germany that this ranting lunatic, Hitler, could possibly do the damage he did. And then he came in, and he did things very quickly.”